| Post Name | Customer Support Associate |
| Date | Aug 24, 2024 |
| Short Info. | Wipro Limited is inviting applications for the position of Customer Support Associate Here you are given complete information about the job. Must read the complete article for complete information. |
Wipro Limited Recruitment 2024 Overview
| Company Name | Wipro Limited |
| Post Name | Associate |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (0-2 years) |
| Function/Business Area | Information security Consulting |
| Location | Mumbai |
| Category | Customer Service |
| Official Website | Wipro Limited |
| Salary | 2.25-3.5 Lacs P.A. |
Job Description
Are you passionate about providing exceptional customer service and eager to start your career with a global leader? Wipro is seeking enthusiastic and motivated individuals to join our Customer Support team in Pune. As a Customer Support Associate, you will be the first point of contact for our clients, helping to resolve their queries and ensure a high standard of service.
Roles and Responsibilities
- Handle customer queries via email, chat, and blended process.
- Develop strong relationships with customers through effective problem-solving techniques.
- Manage multiple tasks simultaneously while maintaining time management skills.
- Resolve customer issues promptly and efficiently.
- Provide excellent communication skills with a neutral accent.
- Understand company products, service and policies.
Qualifications:
- Education: A bachelor’s degree or equivalent qualification.
- Experience: 0-2 years of experience in a customer support or service role is preferred but not required.
- Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in basic computer applications (e.g., MS Office, email).
- Ability to work effectively in a fast-paced environment.
- Personal Attributes:
- Positive attitude and a customer-centric approach.
- Willingness to learn and adapt to new challenges.
Why Join Wipro?
- Career Growth: Opportunities for professional development and career advancement within a global organization.
- Work Environment: A dynamic and supportive work culture with a focus on work-life balance.
- Compensation: Competitive salary package with performance-based incentives.
- Training: Comprehensive training programs to help you succeed in your role.
If you are ready to embark on a rewarding career in customer support and make a meaningful impact, we would love to hear from you!
Interested Candidate can send their CV at sakshi.sakshi@wipro.com