Virtual Relationship Manager Job Openings In Private Bank – Kotak Careers

Post Name Virtual Relationship Manager
Date November 2 , 2023
Short Info. IDFC FIRST Bank is inviting applications for the position of Virtual Relationship Manager Here you are given complete information about the job. Must read the complete article for complete information.

IDFC FIRST Bank Recruitment 2023 Overview

Company Name IDFC FIRST Bank
Post Name Virtual Relationship Manager
Job Type Full Time Job
Experience Fresher/ Entry (0-2 years)
Function/Business Area Financial Services
Location Hyderabad
Category Customer Service
Official Website IDFC FIRST Bank
Salary Upto 3.5LPA + Incentives

About IDFC FIRST Bank Company

IDFC FIRST Bank is a private sector bank in India that was founded in December 2014. The bank is the result of the merger between IDFC Bank and Capital First Limited. IDFC FIRST Bank provides a range of banking and financial services to retail and corporate customers in India.

About The Role

VRM is responsible for virtually improving customer engagement to increase customer sickness among managed customers. You will drive adoption and usage of mobile banking, increase cross-selling of products, and increase customer engagement and engagement in relationship banking programs. Professionally driven to achieve higher customer satisfaction and increase retention rates. The VRM must have comprehensive knowledge of end-to-end banking services, RM’s key objectives, banking systems, and key onboarding steps for cross-sell products.
Responsibilities:

-Responsible for deepening customer relationships to increase customer relationship value
– Responsible for driving quality engagements over call with customers by following industry best practices
– Responsible for increasing mobile banking adoption and drive initial login on Optimus app
-CASA value build up and new client acquisition and increase in ‘Product Holding Per Customer’ within mapped portfolio
– Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer
– Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement
– Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
– Ensure monthly operating plan is met to improve scorecard and decile rankings.
– Coordinate with respective teams for closure of  retail assets & trade transactions business generated through client engagement.

Education Requirement

  • Bachelor Degree

Skills Requirement

– Assist audit and ensure compliance to internal and external regulations and guidelines
– Provide best in-class customer service to all clients to become their primary banker.

Location

Hyderabad, Telangana

How To Apply For a IDFC FIRST Bank Virtual Relationship Manager

To start, click the Apply Currently button given underneath.
You can now get to the authority site.
Peruse the authority declaration for additional data.
Select the Apply Online button, then precisely complete the Work Post Application Structure by entering all the expected data.
You press the last accommodation button right now and pause.
On your screen, your application structure will show.

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