Virtual Customer Support Associate job in Amazon Company | Work From Home

Post Name Virtual Customer Support Associate
Date 08 Sep, 2024
Short Info. Amazon is inviting applications for the position of  Virtual Customer Support Associate Here you are given complete information about the job. Must read the complete article for complete information.

Amazon Recruitment 2024 Overview

Company Name Amazon
Post Name  Virtual Customer Support Associate
Job Type Full Work From Home Job
Experience Fresher/ Entry (0-2 years)
Function/Business Area Online shopping
Location Remote Job
Category Customer Service
Official Website Amazon
Salary Salary 20,000-30,000 Monthly

Job Description

Are you passionate about delivering exceptional customer service and looking for a remote work opportunity? Amazon is seeking dedicated Virtual Customer Support Associates to join our team. This role provides the flexibility to work from home while offering the chance to be a part of a global leader in e-commerce and technology.

Key Responsibilities:

  • Customer Interaction: ग्राहकों को फोन, चैट, और ईमेल के माध्यम से उच्च-गुणवत्ता वाली सहायता प्रदान करना।
  • Issue Resolution: Handle customer inquiries and resolve issues promptly, ensuring customer satisfaction and a positive experience.
  • Product Knowledge: अमेज़न के उत्पादों, सेवाओं और नीतियों के बारे में जानकारी रखना ताकि ग्राहकों को प्रभावी सहायता दी जा सके।
  • Documentation: Accurately document customer interactions and feedback in the company’s CRM system.
  • Problem-Solving: जटिल समस्याओं की पहचान करना और उन्हें उचित विभागों या टीमों के पास समाधान के लिए भेजना।
  • Team Collaboration: Work closely with other team members and departments to enhance the overall customer experience.

 

Requirements:

  • Education: Minimum qualification of 12th pass; graduates are preferred.
  • Age: Must be at least 18 years old.
  • Experience: Previous customer service experience is a plus but not required. Training will be provided.
  • Skills: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-focused attitude.
  • Technical: Proficient in using computers and standard office software. Reliable internet connection and a quiet workspace are required.

Benefits:

  • Flexible Hours: Choose between full-time or part-time shifts that fit your schedule.
  • Remote Work: Enjoy the convenience of working from home.
  • Training: Comprehensive training to ensure your success in the role.
  • Career Growth: Opportunities for career advancement within Amazon.

Extra Benefits :

  • Medical insurance
  • Pension plan
  • Internet allowance
  • Lifestyle benefits and retail discounts through our Amazon Extras program
  • Expert training and ongoing opportunities to learn more and develop your skills

If you’re enthusiastic about providing top-notch customer support and want to be part of a dynamic team at Amazon, we’d love to hear from you. Apply today and start your journey with us!

Apply Now

Leave a Comment