| Post Name | Virtual Customer Support Associate |
| Date | 08 Sep, 2024 |
| Short Info. | Amazon is inviting applications for the position of Virtual Customer Support Associate Here you are given complete information about the job. Must read the complete article for complete information. |
Amazon Recruitment 2024 Overview
| Company Name | Amazon |
| Post Name | Virtual Customer Support Associate |
| Job Type | Full Work From Home Job |
| Experience | Fresher/ Entry (0-2 years) |
| Function/Business Area | Online shopping |
| Location | Remote Job |
| Category | Customer Service |
| Official Website | Amazon |
| Salary | Salary 20,000-30,000 Monthly |
Job Description
Are you passionate about delivering exceptional customer service and looking for a remote work opportunity? Amazon is seeking dedicated Virtual Customer Support Associates to join our team. This role provides the flexibility to work from home while offering the chance to be a part of a global leader in e-commerce and technology.
Key Responsibilities:
- Customer Interaction: ग्राहकों को फोन, चैट, और ईमेल के माध्यम से उच्च-गुणवत्ता वाली सहायता प्रदान करना।
- Issue Resolution: Handle customer inquiries and resolve issues promptly, ensuring customer satisfaction and a positive experience.
- Product Knowledge: अमेज़न के उत्पादों, सेवाओं और नीतियों के बारे में जानकारी रखना ताकि ग्राहकों को प्रभावी सहायता दी जा सके।
- Documentation: Accurately document customer interactions and feedback in the company’s CRM system.
- Problem-Solving: जटिल समस्याओं की पहचान करना और उन्हें उचित विभागों या टीमों के पास समाधान के लिए भेजना।
- Team Collaboration: Work closely with other team members and departments to enhance the overall customer experience.
Requirements:
- Education: Minimum qualification of 12th pass; graduates are preferred.
- Age: Must be at least 18 years old.
- Experience: Previous customer service experience is a plus but not required. Training will be provided.
- Skills: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-focused attitude.
- Technical: Proficient in using computers and standard office software. Reliable internet connection and a quiet workspace are required.
Benefits:
- Flexible Hours: Choose between full-time or part-time shifts that fit your schedule.
- Remote Work: Enjoy the convenience of working from home.
- Training: Comprehensive training to ensure your success in the role.
- Career Growth: Opportunities for career advancement within Amazon.
Extra Benefits :
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills
If you’re enthusiastic about providing top-notch customer support and want to be part of a dynamic team at Amazon, we’d love to hear from you. Apply today and start your journey with us!