Post Name | Associate – CRM – Customer Service |
Date | September 27 2023 |
Short Info. | TATA Capital is inviting applications for the position of Associate – CRM – Customer Service Here you are given complete information about the job. Must read the complete article for complete information. |
TATA Capital Recruitment 2023 Overview
Company Name | TATA Capital |
Post Name | Associate – CRM – Customer Service |
Job Type | Full Time Job |
Experience | Fresher/ Entry (0-2 years) |
Function/Business Area | Financial Services |
Location | Mumbai |
Category | Store Operations |
Official Website | TATA Capital |
Salary | Upto 3.0LPA + Incentives |
About TATA Capital Company
Tata Capital Limited is an Indian financial and investment services provider. The company is headquartered in Mumbai and has over 100 branches across the country. The company provides services such as consumer finance, wealth management, commercial finance, and infrastructure finance.
Why You Should Join
Responsibilities:
“Manage a team of email support personnel and ensure they comply with company policies and procedures.
Monitor and review emails to ensure quality results and early resolution.
Manage and monitor daily/weekly/monthly response TAT compliance.
Progressively train and train agents on products and processes
Respond to customer inquiries/requests/complaints in a timely and timely manner. Responds in a professional manner
Conducts daily shift meetings and one-on-one sessions with agents to provide real-time feedback
Hands-on experience with Salesforce.com Bonus
Motivated in a fast-paced environment can work.”
Education Requirement
- Bachelor Degree
Skills Requirement
Preferred Requirements
- Good knowledge of computer technology
- Excellent communication, presentation, and problem solving skills
- Research skills, curiosity about business components.
Location
Mumbai, Maharashtra
How To Apply For a TATA Capital Associate – CRM – Customer Service
To start, click the Apply Currently button given underneath.
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Peruse the authority declaration for additional data.
Select the Apply Online button, then precisely complete the Work Post Application Structure by entering all the expected data.
You press the last accommodation button right now and pause.
On your screen, your application structure will show.