| Post Name | Relationship Manager |
| Date | Sep 16 , 2024 |
| Short Info. | ICICI Bank is inviting applications for the position of Relationship Manager Here you are given complete information about the job. Must read the complete article for complete information. |
ICICI Bank Recruitment 2024 Overview
| Company Name | ICICI Bank |
| Post Name | Relationship Manager |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (0-8 years) |
| Function/Business Area | Financial services |
| Location | Multiple locations |
| Category | Customer Service |
| Official Website | ICICI Bank |
| Salary | Upto 3.0LPA + Incentives |
About the role
As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank”s customers and provide any assistance in their banking journey. Following the Bank”s philosophy of providing “Customer 360-degree banking,” you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer”s profile, demographics, banking behavior and expand the customer”s portfolio with the Bank by offering new products and solutions and also coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans.
Job Description
Overview: ICICI Bank is seeking a dynamic and motivated Relationship Manager Manager to join our team. This role is crucial for building and maintaining strong client relationships, driving customer satisfaction, and achieving business goals. We are looking for candidates with a blend of interpersonal skills, financial acumen, and a passion for excellence. Freshers with relevant qualifications are welcome to apply.
Key Responsibilities:
- Client Relationship Management:
- Develop and maintain relationships with high-net-worth individuals and corporate clients.
- Understand client needs and provide tailored solutions to meet their financial goals.
- Act as a primary point of contact for clients, addressing queries, concerns, and feedback promptly.
- Business Development:
- Identify and pursue new business opportunities to expand the client base.
- Implement strategies to enhance customer acquisition and retention.
- Collaborate with the sales team to achieve business targets and growth objectives.
- Financial Advisory:
- Provide expert advice on various financial products and services including loans, investments, and insurance.
- Conduct financial assessments and recommend appropriate solutions based on client profiles.
- Performance Tracking:
- Monitor and report on key performance indicators (KPIs) related to client acquisition, retention, and satisfaction.
- Prepare regular reports on relationship management activities and outcomes for senior management.
- Team Collaboration:
- Work closely with internal teams to ensure seamless service delivery.
- Coordinate with other departments to address client requirements and resolve issues.
- Compliance and Risk Management:
- Ensure adherence to all regulatory requirements and internal policies.
- Conduct regular reviews to mitigate risks and ensure compliance with banking regulations.
Qualifications:
- Educational Qualification:
- MBA, Engineering degree, or a graduate degree with relevant work experience.
- Experience:
- 0-8 years of experience in relationship management, preferably in banking or financial services. Freshers with relevant qualifications and a keen interest in the field are encouraged to apply.
- Skills:
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities and customer service orientation.
- Good analytical skills and understanding of financial products.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred Attributes:
- Proven track record of successful client relationship management.
- Ability to thrive in a fast-paced and dynamic environment.
- Demonstrated ability to meet or exceed sales and performance targets.
Why Join Us:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Work in a leading bank with a strong reputation for excellence and innovation.
How to Apply:
Interested candidates should submit their updated resume along with a cover letter detailing their qualifications and experience relevant to the role.
ICICI Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.