| Post Name | Customer Support Associate |
| Date | Mar 18 ,2024 |
| Short Info. | Tech Mahindra is inviting applications for the position of Customer Support Associate Here you are given complete information about the job. Must read the complete article for complete information. |
Tech Mahindra Recruitment 2024 Overview
| Company Name | Tech Mahindra |
| Post Name | Customer Support Associate |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (0-2 years) |
| Function/Business Area | Customer Support |
| Location | Noida |
| Category | Banking/Financial Services |
| Salary | INR 3.10LPA to 3.7 LPA |
About Tech Mahindra Company
Tech Mahindra, part of the Mahindra Group, is a leading multinational IT services and consulting company headquartered in Pune, India, with a registered office in Mumbai. With a vast workforce exceeding 146,000 professionals spread across 90 countries, Tech Mahindra is globally renowned for its innovative solutions and exceptional client services. Leveraging cutting-edge technology and industry expertise, the company delivers comprehensive IT solutions to diverse sectors worldwide. Tech Mahindra’s commitment to excellence and client satisfaction has established it as a prominent player in the IT industry, driving business growth and fostering digital transformation on a global scale.
Job description
- Complete backend process in BFSI domain.
- Graduation mandatory, with minimum 9 months of banking experience.
- Comfortable with 24*7 shifts (Day Shift for Females).
- Experience in email handling.
- Good communication and customer handling skills required.
Responsibilities:
-
- Handling backend operations efficiently to ensure smooth functioning of banking processes.
- Processing and verifying customer transactions accurately and in a timely manner.
- Managing and maintaining customer records and databases securely.
- Assisting with account opening, closure, and maintenance procedures.
- Handling documentation related to loans, credit cards, and other financial products.
- Conducting data entry and validation tasks with high accuracy.
- Coordinating with internal teams to resolve customer queries and issues.
- Ensuring compliance with regulatory requirements and internal policies.
- Collaborating with other departments for process improvement initiatives.
- Contributing to the overall efficiency and effectiveness of backend operations in the BFSI sector.
Basic Qualifications/ Requirements:
- Graduation mandatory, with minimum 9 months of banking experience.
- Should have Valid PAN Card & Aadhar Card
How To Apply
Directly attend the walk-in interview at the mentioned address Walk-in interviews available Monday to Saturday from 10AM to 4PM at A8-A, Knowledge Boulevard, Tower B, 7th Floor, Tech Mahindra, Sector 62, Noida.
when entring mention any of one name on resume Vinay Singh, Ankita, Vipra
you can also mail VA00850645@Techmahindra.com