| Post Name | Customer Relationship Officer & BB Champ |
| Date | Sep 23, 2024 |
| Short Info. | Airtel is inviting applications for the position of Customer Relationship Officer Here you are given complete information about the job. Must read the complete article for complete information. |
Airtel Recruitment 2024 Overview
| Company Name | Airtel |
| Post Name | Customer Relationship Officer & BB Champ |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (0-2 years) |
| Function/Business Area | Telecommunications |
| Location | Pan India |
| Category | Customer Relationship Officer & BB Champ |
| Official Website | Airtel |
| Salary | Upto 25,000 + Incentives |
Job Description:
Airtel is seeking enthusiastic and customer-oriented individuals to join our team as Customer Relationship Officers. This is a fantastic opportunity for freshers looking to kickstart their careers in a dynamic and fast-paced environment.
Key Responsibilities:
- Serve as the first point of contact for customer inquiries and issues, providing exceptional service and support.
- Build and maintain strong relationships with customers to enhance their experience and satisfaction.
- Address customer queries regarding Airtel products and services, ensuring accurate information is provided.
- Assist customers with account-related tasks, including billing inquiries and service activation.
- Identify customer needs and recommend appropriate solutions to enhance their experience.
- Maintain accurate records of customer interactions and feedback in our systems.
- Collaborate with team members to improve customer service processes and achieve team targets.
Qualifications:
- Minimum educational qualification: 12th Pass.
- No prior experience is required; freshers are encouraged to apply.
- Strong communication skills (both verbal and written).
- A positive attitude and a passion for customer service.
- Ability to work in a team-oriented environment.
- Basic computer skills.
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive training and development programs.
- Opportunities for career advancement within Airtel.
- A vibrant and inclusive work culture.
If you are passionate about helping customers and looking to grow your career with one of the leading telecommunications companies in India, we would love to hear from you!
How to Apply:
Interested candidates can send their resumes.
