| Post Name | Airport operations and Customer Services |
| Date | July 31 , 2024 |
| Short Info. | Indigo is inviting applications for the Airport operations and Customer Services Here you are given complete information about the job. Must read the complete article for complete information. |
Indigo Recruitment 2024 Overview
| Company Name | Indigo |
| Post Name | Airport operations and Customer Services |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (0-3 years) |
| Function/Business Area | Airlines |
| Location | Multiple Locations |
| Category | Airlines |
| Official Website | Indigo |
| Salary | Upto 3.0LPA + Overtime |
Job Description
Responsibilities:
- Customer Services:
- Assist passengers with check-in processes, including issuing boarding passes and baggage tags.
- Provide information and support regarding flight schedules, delays, cancellations, and boarding procedures.
- Handle passenger inquiries, complaints, and feedback in a courteous and efficient manner.
- Ensure a smooth and pleasant customer experience from arrival to departure.
- Airport Operations:
- Coordinate with various airport departments and teams to ensure efficient airport operations.
- Monitor and manage passenger flow to avoid congestion and ensure timely boarding.
- Assist in the coordination of flight schedules and gate assignments.
- Ensure compliance with safety and security regulations.
- Handle special requests from passengers, such as assistance for those with disabilities, unaccompanied minors, and VIP services.
- General Duties:
- Maintain accurate records of daily operations and customer interactions.
- Provide timely and accurate reports to supervisors and management.
- Participate in training sessions to stay updated on airline policies and procedures.
- Collaborate with team members to improve service efficiency and customer satisfaction.
Requirements:
- Educational Qualification: Graduation
- Skills and Abilities:
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Proficiency in computer systems and basic software applications.
- Good organizational and time management skills.
- Flexibility to work in shifts, including weekends and holidays.
Salary & Benefits:
- Salary: Not Disclosed
- Additional Benefits: As per company policy, including travel benefits, health insurance, and opportunities for career growth.
How to Apply:
Interested candidates should submit their resume and educational documents to the HR department at Indigo Airlines. Applications can be sent online through the Indigo Airlines career portal or via email.
Join Indigo Airlines in Airport Operations and Customer Services and become part of a leading airline committed to delivering exceptional service. Enjoy a dynamic work environment, competitive benefits, and opportunities for growth. Apply now to be part of our dedicated team!
Apply Now