Latest Job Opening in Tech Mahindra for Tele-Callers & Customer Service Executive

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Post Name Customer Service Executive
Date Feb 5 , 2024
Short Info.  Tech Mahindra  is inviting applications for the position of Customer Service Executive Here you are given complete information about the job. Must read the complete article for complete information.

Tech Mahindra Recruitment 2024 Overview

Company Name Tech Mahindra
Post Name Customer Service Executive
Job Type Full Time Job
Experience Fresher/ Entry (0-2 years)
Function/Business Area BPO
Location Noida,Chennai
Category Customer Service
Official Website Tech Mahindra 
Salary Upto 2.5 LPA + Incentives

About Tech Mahindra Company

Tech Mahindra is a Pune-based multinational IT company founded in 1986. It offers a wide range of IT services and solutions globally, serving clients across various industries. With operations in over 90 countries, it emphasizes innovation and digital transformation. Tech Mahindra is renowned for its commitment to corporate social responsibility and sustainability. It has received numerous awards for its contributions to the IT industry and corporate governance. As one of the largest employers in India’s IT sector, Tech Mahindra is known for its customer-centric approach and focus on emerging technologies.

JOB DESCRIPTION

Chennai Location:

  • Job Description:
    • Work Mode: On-site employment.
    • Working Days: 6 days a week with 1 rotational off.
    • Preferred Candidates: Immediate Joiners or candidates with a Notice Period not exceeding 10 days.
    • Preferred Languages: Hindi or Kannada.
    • Communication Skills: Excellent communication skills are mandatory.
    • Qualification Required: Graduates & undergraduates.
    • Cab Details: Drop facility available for shifts ending between 10-12 PM within a 15KM radius.
    • Gender Specifics: Male employees have late-night log out, females logout by 8-10 PM or earlier.
    • Date & Time: 5th February – 14th February, 9.30 AM – 5.30 PM
    • Location: Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058. Google Maps Link

Noida Location:

  • Job Description:
    • Location: B19, Tech Mahindra, Sec 62 Noida, Opposite to DME College
    • Role: Customer Care Executive
    • Eligibility: Graduate candidates, freshers, and experienced.
    • Communication Skills: Good communication skills are essential.
    • Work Schedule: 6 days a week.
    • Salary Range: 1.70 LPA to 2.10 LPA.
    • Cab Facility: One side cab available during odd hours.
    • Joining: Immediate joiners required.
    • Date & Time: Ongoing
    • Location: Tech Mahindra, B-19, Sector-62, Noida (In-front of DME college)

Objective:

The overarching goal of this recruitment initiative is to onboard talented individuals for the Customer Support Voice Process positions across our Chennai and Noida locations. Our objective encompasses fostering a dynamic workforce dedicated to delivering exceptional service, ensuring seamless communication channels, and adeptly handling customer inquiries with a focus on excellence and customer satisfaction. Through this recruitment drive, we aim to strengthen our team, uphold service quality standards, and contribute to the overall success and growth of our organization in the dynamic and competitive industry landscape

Functional responsibilities:

  • Customer Interaction: Engage effectively with customers, addressing their queries, concerns, and requests in a professional and courteous manner.
  • Service Excellence: Demonstrate ownership and commitment to delivering high-quality service, striving to exceed customer expectations with every interaction.
  • Problem Resolution: Employ problem-solving skills to promptly resolve customer issues and ensure timely resolution, escalating complex matters as necessary.
  • Communication: Maintain clear and concise communication channels, both internally and externally, to facilitate efficient problem resolution and customer satisfaction.
  • Product Knowledge: Develop a comprehensive understanding of the products and services offered, staying updated on changes and enhancements to provide accurate information to customers.

 

How to Apply

  • For Chennai Direct WalK in Interview-
    • 5th February – 14th February , 9.30 AM – 5.30 PM

    • Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058. https://maps.app.goo.gl/NVDhtpgqwxM9P64S9

 

Apply Now

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