| Post Name | Banker-Customer Experience |
| Date | September 18, 2023 |
| Short Info. | IDFC FIRST Bank is inviting applications for the position of Banker-Customer Experience Here you are given complete information about the job. Must read the complete article for complete information. |
IDFC FIRST Bank Recruitment 2023 Overview
| Company Name | IDFC FIRST Bank |
| Post Name | Banker-Customer Experience |
| Job Type | Full Time Job |
| Experience | Freshers |
| Function/Business Area | Financial services |
| Location | Kolkata |
| Category | sales |
| Official Website | IDFC FIRST Bank |
| Salary | Upto 4.0LPA + Incentives |
About IDFC FIRST Bank Company
IDFC FIRST Bank is an Indian private sector bank formed by the merger of the banking arm of Infrastructure Development Finance Company and Capital First, an Indian non-bank financial institution. We are the first bank to offer monthly credit on savings accounts, so customers earn more with us. The bank’s credit cards have unique features such as lifetime free, never-expiring rewards points, zero interest on cash withdrawal at ATMs and low APR.
Why You Should Join
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.
Responsibilities:
- Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
- Deliver business target assigned as per performance score card.
- Giving the client need based product solutions and in the process aligning client requirements with business specifics.
- Assessing customer propensity and ensuring higher product penetration per relationship.
- Referencing for more business from existing customers.
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
- Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report
Education Requirement
- Bachelor’s degree
Skills Requirement
– Perform audit and ensure compliance to internal and external regulations and guidelines
– Provide best in-class customer service to become their banking partner of choice
Minimum Number of Years – 1-4 years of relevant experience in Banking or allied Business
Location
Kolkata, West Bengal
How To Apply For a IDFC FIRST Bank Banker-Customer Experience
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.