ICICI Bank Job Recruitment 2023 – ICICI Careers – Private Company Job Near Me

ICICI Bank, formally known as Indian Banking Industrial Credit and Investment Corporation, is one of India’s largest and most well-known private sector banks. Founded in 1994, the company has grown into a leading financial institution offering a wide range of banking and financial services to individuals, businesses and corporate groups in India and abroad.

As a Phone Banking Officer, you will have the opportunity to engage with customers from all segments, facilitate their banking, and provide them with all the assistance they need to meet their banking, financial, and investment needs. The Phone Banking Associate routinely resolves customer inquiries over the phone, provides efficient service, provides relevant product and service information to customers, and sells a variety of banking products to existing customers over the phone. Take responsibility. This requires a comprehensive understanding of customer profiles, demographics, banking behavior, and portfolios. Therefore, this role also requires a talent for identifying sales opportunities and driving sales while keeping NPS at the center of your efforts.