Post Name | IGT Solutions (for Indigo Airlines) |
Date | Oct 19 2024 |
Short Info. | IGT Solutions (for Indigo Airlines) is inviting applications for the position of Hiring For Indigo Airline Customer Support Here you are given complete information about the job. Must read the complete article for complete information. |
IGT Solutions (for Indigo Airlines) Recruitment 2024 Overview
Company Name | Indigo Airlines |
Post Name | Customer Support |
Job Type | Full/Part Time Job |
Experience | Fresher/ Entry (0-2 years) |
Function/Business Area | Auto Component |
Location | Gurgaon |
Category | Auto Component |
Official Website | Indigo |
Salary | 17,000/- |
Job Overview:
IGT Solutions is hiring Customer Support Associates to manage customer queries and provide excellent service for Indigo Airlines. We are looking for enthusiastic and customer-focused individuals, freshers are welcome to apply. As part of the customer support team, you will have the opportunity to assist customers with flight bookings, inquiries, and resolve issues in a professional manner.
Key Responsibilities:
- Handle inbound and outbound calls for Indigo Airlines customers.
- Assist customers with flight bookings, cancellations, rescheduling, and queries related to services.
- Address customer concerns and complaints with patience and efficiency.
- Provide accurate information regarding Indigo Airlines’ policies, procedures, and promotions.
- Ensure a high level of customer satisfaction by delivering timely and effective solutions.
- Maintain records of customer interactions and follow-up as required.
Qualifications:
- Undergraduate fresher or Graduate (any stream) can apply.
- Good communication skills in English and Hindi.
- Strong problem-solving abilities and customer service orientation.
- Ability to work efficiently in a fast-paced, high-volume environment.
- Willingness to work in a 6-day working week.
Salary & Benefits:
- Salary: ₹16,500 CTC per month.
- Working Days: 6 days a week (rotational shifts).
- No cab facility provided.
- Perks after 6 months: Free flight tickets for the employee and their parents through Indigo Airlines.
Why Join IGT Solutions for Indigo Airlines:
- Opportunity to work with one of the leading airlines in India.
- Gain valuable customer service experience in the aviation industry.
- Enjoy exclusive travel benefits after completing 6 months of employment.
- Supportive team environment and opportunities for growth.
How to Apply:
Interested candidates can send their resumes.