| Post Name | Executive – Social Media |
| Date | November 6 , 2023 |
| Short Info. | Indigo Airlines is inviting applications for the position of Executive – Social Media Here you are given complete information about the job. Must read the complete article for complete information. |
Flipkart Recruitment 2023 Overview
| Company Name | Indigo Airlines |
| Post Name | Executive – Social Media |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (0-2 years) |
| Function/Business Area | Airlines |
| Location | Gurgaon |
| Category | Customer Service |
| Official Website | Indigo Airlines |
| Salary | Upto 3.0LPA + Incentives |
About Indigo Company
IndiGo, officially known as Interglobe Aviation Limited, is one of the largest and most prominent low-cost airlines in India. It was founded in 2006 by Rahul Bhatia of InterGlobe Enterprises and Rakesh Gangwal. IndiGo is headquartered in Gurgaon, Haryana, and has rapidly grown to become a dominant player in the Indian aviation industry.
About The Role
The role of an Executive – Social Media at a company like IndiGo involves managing and implementing the airline’s social media strategies to engage with customers, promote the brand, and enhance the overall online presence.
Responsibilities:
• Understand and address the consumer queries effectively and actively on social media platforms.
• Identify the need to assign the case to social out calling team or CR team basis the sensitivity of the case.
• Establish the facts and gather details about the specific case by using the available tools, data and coordinating with different departments.
• Pacify the customers/social audience by giving proper resolution in line with policies and empowerment.
• Actively draft and publish communication for pro-active social care for customers.
• Flag off and report perceived threat on social media to the larger social group and stay prepared with media statement.
• Coordinate with different departments like Legal, PR, Digital, HR etc. when dealing with sensitive cases.
• Tag/Categorize the cases as per the respective departments.
Education Requirement
- Bachelor Degree
Skills Requirement
Relevant experience in Customer Services
Location
Gurgaon, Haryana
How To Apply For a Indigo Airlines Executive – Social Media
To start, click the Apply Currently button given underneath.
You can now get to the authority site.
Peruse the authority declaration for additional data.
Select the Apply Online button, then precisely complete the Work Post Application Structure by entering all the expected data.
You press the last accommodation button right now and pause.
On your screen, your application structure will show.