| Post Name | Outbound Process |
| Date | Jan 27 , 2024 |
| Short Info. | The Profit HR is inviting applications for the position of Outbound Process Here you are given complete information about the job. Must read the complete article for complete information. |
Indigo Airlines Recruitment 2024 Overview
| Company Name | The Profit HR |
| Post Name | Outbound Process |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (0-2 years) |
| Function/Business Area | Banking |
| Location | Noida |
| Category | sales |
| Salary | Upto 3.0LPA + Incentives |
About Profit HR Company
At The Profit HR, we redefine your journey in the professional landscape. As a leading job placement company, we specialize in connecting talented individuals with promising opportunities across diverse industries. Our commitment lies in fostering meaningful career paths that align with your skills, aspirations, and growth potential.
JOB DESCRIPTION
No of Openings: 200
CTC PM: Rs 16,000/- to Rs 20,500/- PM
Shift: Day Shift
Language Skills: Hindi and English proficiency required.
Qualification: Graduate
Age Limit: Not more than 30 years
Gender: Male/Female
Grooming: Candidates must wear proper formal attire for the interview.
Facilities: Shuttle service available from Okhla Bird Century Metro Station, Golf Course Noida Metro Station, and Shaheed Sthal Metro Station Ghaziabad Old Bus Stand.
Functional responsibilities:
Customer Interaction: Engage with customers in a courteous and professional manner to address queries and provide assistance.
Outbound Calls: Conduct outbound calls to clients, ensuring effective communication and promoting products/services as required.
Issue Resolution: Proactively identify and resolve customer issues, ensuring a positive customer experience.
Data Entry: Accurate and timely entry of customer information and interactions into the system.
Product/Service Knowledge: Stay updated on product/service offerings to provide comprehensive information to customers.
Quality Assurance: Adhere to quality standards in communication and service delivery to maintain high customer satisfaction.
Team Leader:
Team Management: Lead and motivate the customer care team to achieve performance targets and objectives.
Performance Monitoring: Monitor team performance through regular reviews and provide constructive feedback.
Training and Development: Conduct training sessions for team members to enhance skills and knowledge.
Workforce Planning: Ensure optimal staffing levels to meet service requirements and maintain efficiency.
Issue Escalation: Address escalated customer issues and provide resolution in a timely manner.
Reporting: Generate and analyze reports on team performance, identifying areas for improvement.
Location
Noida
How to Apply
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Select the Apply Online button, then precisely complete the Work Post Application Structure by entering all the expected data.