Post Name | Customer Service Representative Post |
Date | October 31, 2023 |
Short Info. | Adani Group is inviting applications for the position of Customer Service Representative Here you are given complete information about the job. Must read the complete article for complete information. |
Adani Group Recruitment 2023 Overview
Company Name | Adani Group |
Post Name | Customer Service Representative Post |
Job Type | Full Time Job |
Experience | Fresher/ Entry (0-2 years) |
Function/Business Area | Providing professional |
Location | India |
Category | Customer Service |
Official Website | Adani Group |
Salary | Upto 3.5LPA + Incentives |
About Adani Group Company
Adani Group is a diversified organisation in India comprising 7 publicly traded companies. It has created a world class transport and utility infrastructure portfolio that has a pan-India presence.
About The Role
Are you passionate about providing exceptional customer service and resolving inquiries effectively? Adani Group is seeking a Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers and play a vital role in delivering a seamless customer experience.
Responsibilities:
- Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a professional and courteous manner. Address customer concerns, provide product information, and resolve issues promptly to ensure customer satisfaction.
- Order Processing: Accurately process customer orders, ensuring the correct products are selected, prices are calculated correctly, and delivery arrangements meet customer expectations. Coordinate with the relevant departments to ensure on-time order fulfillment.
Education Requirement
- Bachelor Degree
Skills Requirement
- Communication Skills: Exceptional verbal and written communication skills with the ability to convey complex information in a clear and understandable manner.
- Problem-Solving: Strong problem-solving and critical-thinking skills to effectively address customer issues and find innovative solutions.
Location
Pan India Location
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