| Post Name | Customer Care Executive |
| Date | October 6 2023 |
| Short Info. | IGT Solutions is inviting applications for the position of Customer Care Executive Here you are given complete information about the job. Must read the complete article for complete information. |
IGT Solutions Recruitment 2023 Overview
| Company Name | IGT Solutions |
| Post Name | Customer Care Executive |
| Job Type | Full Time Job |
| Experience | Fresher/ Entry (1-2 years) |
| Function/Business Area | Logistics |
| Location | Maharashtra |
| Category | Store Operations |
| Official Website | IGT Solutions |
| Salary | Upto 3.0LPA + Incentives |
About IGT Solutions Company
We provide integrated BPM, technology, and digital services and solutions to customers across all industries. IGT Solutions is a next-generation customer experience (CX) company that uses digital technology to define and deliver transformative experiences for the most global and innovative brands.
Why You Should Join
A complete customer support project. This project covers aviation operations such as customer care issues, reservations, website support, bulk bookings, notifications, rebookings, credit card verification, queue management, and email management for all corporate and travel agency inquiries. I’ll be in charge of everything.
Responsibilities:
Handle purchaser inquiries, complaints, and remarks through numerous conversation channels (phone, email, chat, etc.).
Provide well timed and correct data to clients, addressing their worries and queries.
Build and keep fine and lasting relationships with clients to make sure purchaser delight and loyalty.
Maintain designated and correct statistics of all purchaser interactions, complaints, and resolutions for destiny reference and analysis.
Adhere to organization policies, procedures, and compliance requirements at the same time as interacting with clients and dealing with their worries.
Education Requirement
Bachelor’s degree
Skills Requirement
An understanding of travel and hospitality industry processes, regulations, best practices, etc.
Excellent customer service skills to ensure a positive customer experience and effectively respond to customer inquiries and concerns.
Strong verbal and written communication skills to interact clearly and professionally with clients, customers, and internal teams.
Ability to adapt to changing industry trends, technologies, and processes to meet customer and business needs.
Strong analytical and problem-solving skills to identify problems and develop effective solutions.
Location
Pune, Maharashtra
How To Apply For a IGT Solutions Customer Care Executive
To start, click the Apply Currently button given underneath.
You can now get to the authority site.
Peruse the authority declaration for additional data.
Select the Apply Online button, then precisely complete the Work Post Application Structure by entering all the expected data.
You press the last accommodation button right now and pause.
On your screen, your application structure will show.